The lessons of a PIM fail
I had an interesting–and terrible–experience this past week. My email/calendar/addressbook/to-do list system had a catastrophic crash. For basically a week it just stopped working. Or, almost worse, it worked sporadically and unreliably.
I was suddenly caught without my external memory field, without reliable communications, and without any way to reliably deal with the information that was coming into my life. I had come to depend on this technology, and then it failed.
A lot of things fell through the cracks: phone calls, doctor’s appointments, email exchanges.
[For those of you wondering, I did manage to recover the data. But if you sent me email last week and didn't hear back, it might be a good idea to resend it!]
The result, though, was an opportunity to ponder, first hand, one of the darker sides of technology…
